Telecaller – Dubai

Job Overview

We are looking for a confident and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, following up with prospective customers, understanding their requirements, and scheduling appointments or transferring qualified leads to the sales team.

If you have excellent communication skills and enjoy interacting with people over the phone, we’d love to hear from you.

Key Responsibilities

• Make outbound calls to potential customers from provided leads.
• Explain the company’s products and services clearly and professionally.
• Generate and qualify leads for the sales team.
• Follow up with interested customers and maintain regular communication.
• Schedule appointments and coordinate with the sales team.
• Maintain accurate records of calls and customer interactions in the CRM or database.
• Achieve daily and monthly calling and lead generation targets.
• Handle customer queries professionally and escalate issues when required.

Requirements

• High school diploma or equivalent.
• Previous experience in telecalling, telesales, customer service, or call center roles is preferred.
• Excellent verbal communication skills in English.
• Hindi or Arabic language skills will be an added advantage.
• Basic computer knowledge and familiarity with MS Office.
• Positive attitude with strong persuasion and interpersonal skills.
• Ability to work in a target-driven environment.

Benefits

• Salary: AED 1,500 – AED 2,000 per month.
• Employment visa provided (if required).
• Training and career growth opportunities.
• Supportive and professional work environment.
• Performance-based incentives (if applicable).